Privacy Policy

1. Who We Are

This Privacy Policy applies to West Melbourne Artificial Grass Installation ("we," "us," or "our"), operating at westmelbourneartificialgrass.com. Our business address is 649 Mark Dr, West Melbourne, FL 32904. If you have questions about this policy, you can reach us at estimates@westmelbourneartificialgrass.com or by calling (321) 294-0375.

2. Information We Collect

We collect information in two ways: information you provide directly to us, and information collected automatically when you visit our website.

Information You Provide

When you submit a contact or estimate request form, call us, or send us an email, you may provide your name, phone number, email address, property address, and a description of what you need. We only collect information that you choose to give us.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, pages visited, and the date and time of your visit. This is collected through standard web analytics tools and server logs. We may also use cookies - small text files stored on your device - to improve site functionality and understand how visitors use the site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and provide a free estimate for our services
• To schedule and complete work at your property
• To communicate with you about your project, including updates and follow-up questions
• To improve our website and understand how visitors find and use it
• To comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for advertising purposes beyond our own direct communications with you.

4. Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to collect anonymous data about how visitors use the site. This data is aggregated and does not identify individual visitors. You can disable cookies through your browser settings. Disabling cookies may affect some functionality of the site, but will not prevent you from submitting a form or contacting us.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• With service providers who assist us in operating our website or conducting our business (such as form hosting providers), who are contractually required to keep your information confidential
• If required by law, such as in response to a court order or government request
• To protect the rights or safety of our business or others

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected - typically the duration of any project or service relationship - and for a reasonable period afterward for record-keeping purposes. If you would like us to delete your information, contact us at estimates@westmelbourneartificialgrass.com and we will respond within 30 days.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to certain exceptions
• The right to opt out of any marketing communications from us

To exercise any of these rights, contact us at estimates@westmelbourneartificialgrass.com.

8. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit through a link on our pages.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted means you accept the updated policy.

11. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, contact us at: